While most Android users have been long enjoying their latest 2.3 Gingerbread updates, owners of HTC Incredible devices have been left out in the cold. After months of silence and speculation a final official decision has been announced: HTC will not be be getting the 2.3 update. Now there isn't even the slightest hope that HTC will change its intention. The HTC Droid Incredible suddenly won't appear so incredible to a major chunk of Verizon customers.
Upon inquiry several Incredible users received exactly the same message from HTC customer service. As usual the email starts with HTC promising to provide "every customer with the best phone experience on every phone" and ends with them saying that "they apologize for any inconvenience". And just to show what nice people they are HTC hopes that "this will not detract from your enjoyment" of owning an Incredible. Yeah, nice try HTC. Now try telling that to a crowd of people that actually own the device and have been waiting on an update for months on end.