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How User-Friendly Is Your Phone? Harvard Tests Android, Blackberry, Windows Phone and iPhone

Yan Matusevich


He may not look it, but the guy on this picture is a legit researcher at Harvard. Apparently, scientists in the Human Factors in Informations System department (that's what it's called seriously) just conducted a study how user-friendly the top 4 mobile OS systems are for users who have never been exposed to smartphones. Don't ask me how they managed to find some smartphone-clueless guinea pigs, but the results are both hilarious and sad. 

Despite their Ivy League status, their study isn't rocket science. The study involved asking several people to call someone, add a contact and send a text message on an Windows Samsung Focus, Blackberry Storm, Apple iPhone and HTC Thunderbolt. Before I get to the results, let me just say that the participants in the study weren't the smartest bunch. At the same time, none of these phones scored highly in each section with users having trouble completing even the most basic tasks.

From the video we can make the following conclusions:

Best Phone For Sending Texts: iPhone 4G

Best Device For Making A Call: Android (HTC Thunderbolt)

Best Phone For Adding A Contact: Windows Mobile Samsung Focus 

What do you think of the results? Share your views in our comments!

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Write new comment:
  • Jean M. Aug 10, 2011 Link

    oh come on. android phones are fine. it's just people that are stupid

  • Peter Long Aug 10, 2011 Link

    i just realized that it's actually pretty difficult to figure out how to add a contact for someone thats never used Android before. they should work ont that...

  • Maria Brambova Aug 10, 2011 Link

    iPhone is still the best imho

  • Jean M. Aug 10, 2011 Link

    this video just goes to show how shitty the windows phone. im staying as far away from it as i can

  • Jason Fink Aug 10, 2011 Link

    i think this video is super fake. how can people be so super retarded? htc thunderbolt is super easy to use unless you have chicken shit for brains, seriously.

  • Enrico Melowitz Aug 10, 2011 Link


  • Marcel Jennings Aug 10, 2011 Link

    what kind of crappy Harvard researchers are these? In terms of specs, these phones have very little in common. Aside from them being touchscreen what does this have to do with anything?