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Nearly Half a Million Customers Ditched T-Mobile in Q1 2011

Steven Blum



T-Mobile is looking more and more like a sinking ship. 471,000 contract subscibers either failed to re-up or flat out canceled their contracts in Q1 2011. While the company added 372,000 subscribers, that still represents a net loss of 99,000 users. The firm chalked up  its loss to increased "competitive pressures."

The bottom line doesn't look so hot, either. As far as profits are concerned, the company posted losses of $200 million year over year from $362 million last year to $135 million in the first quarter of 2011. Over the last five trailing quarters, T-Mobile has seen subscriber numbers increase just once.

The one bright spot in the sea of doom seems to be the company's 3G and 4G network, which increased by nearly 1 million subscribers year over year to 9.1 million. Moreover, its 4G network now covers more than 200 million people around the U.S., and is available in 170 markets.

All of this comes as AT&T begins its attempt to woo the regulatory bodies that would allow it to aquire T-Mobile for $39 billion in cash and stock. You have to wonder if these losses might actually be good news for AT&T, since it'll be harder for regulatory agencies to argue that the merger will be a monopoly if T-Mobile keeps shrinking.

Why is the T-Mobile house on fire in the first place? Can we blame the service? What about the phones? If you're a T-Mobile customer (or ex-customer) let us know below!