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Breaking: HTC Cancels Ice Cream Sandwich Update For the Desire HD

Eric McBride
7

 

Back in February of this year, we reported on HTC officially confirming that the Desire HD, Sensation, Sensation XE, Sensation XL, Evo 3D, Incredible S, and Desire S would be receiving an update to Android Ice Cream Sandwich. This naturally came as great news to owners of those devices, as the update from Gingerbread to ICS certainly is a big one. Well, I have some good news and some bad news. The good news is that HTC is still stating that they will still be upgrading many devices to ICS. The bad news is that the Desire HD is no longer on that list.

HTC confirmed this with the following statement:

"After extensive testing, we’ve determined that the current version of HTC Sense with Android provides customers with the best experience on the HTC Desire HD. When we consider new versions of software, we weigh a number of factors, but ultimately the customer experience on the product is the deciding factor. We apologize for any confusion this change may have caused our customers".

So what about the other devices HTC stated would receive the ICS update? So far, it only appears that the Desire HD is out of the loop, but we will keep our eyes peeled to HTC’s blog in case of further cancellations.

I can imagine how upset that Desire HD owners are by this news. It’s just really irritating to hear HTC making false promises in regards to updates. If you’re not sure if you can update a device, then why say that you’re going to?

This certainly doesn’t make a very good case for HTC, and I hope that owners of the device will turn to XDA Developers to help them get a taste of ICS. I just find it pretty lame that they even have to do that after being told they would receive the update months ago.

Picture credits: http://techgoggles.in

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Comments

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  • Ti Mo Jul 24, 2012 Link

    There's already jelly beam for dhd ;)

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  • Niels Christiansen Jul 24, 2012 Link

    It's time to root then, but whatever chances HTC had for me to acquire a One X are now evaporated. Xperia Z looks quite promising anyway.

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  • CJ Brown Jul 30, 2012 Link

    Its bad enough if you're an HTC Droid Incredible user (like me) & Verizon Wireless has been plaguing you with the damn software update - 4.08.605.15 710RD (which as caused more problems then you want to know & only HTC seems to give a damn about helping you because Verizon Wireless will not do a damn thing) ....

    You either accept the new update (& are forced to do a factory reboot) or - like me - you don't because this Android Smart Phone works fine & is getting replaced soon ....

    http://community.htc.com/na/htc-forums/android/f/91/p/15077/62208.aspx#62208

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  • Eric McBride Jul 30, 2012 Link

    Verizon updates (seemingly) never go all that smooth. A shame really.

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  • CJ Brown Jul 30, 2012 Link

    It is a shame & its forcing me to think about whether I will switch to Virgin Mobile for their HTC Evo V 4g that's already loaded with Ice Cream Sandwich (almost the same specs as Verizon's HTC Droid Incredible 4g - its basically a 5mega pixel camera vs an 8mega pixel camera) ....

    I am grateful for the help that HTC Tech Support offers, but myself & a majority of the Verizon Wireless Customers have been ripping Verizon a new A$$ (& they deserve it! Absolutely no help on this matter as our DINC's just randomly demand a software update every single night, repeatedly reboot several times & like playing a slot machine you either get the update? or you don't) ...

    Look at these posts online (Consumers are piss'd off & Verizon isn't doing anything fast enough to handle the situation except moderate their forum posts when Customers go ape sh@t) -


    https://community.verizonwireless.com/thread/775966

    http://androidforums.com/incredible-support-troubleshooting/562665-htc-incredible-boot-loop-trying-help-friend.html

    http://gottext.blogspot.com/2012/07/android-update-freezes-my-htc-phone.html

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  • Eric McBride Jul 30, 2012 Link

    The reports I have read also seem to echo what you're saying. Mobile sales and the system used in the US is so much more complicated here in Europe. Im really curious to see if they ever find a real solution for it.

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  • CJ Brown Jul 30, 2012 Link

    Every time I speak with family in the UK, or New Zealand, or So. Africa they never have telecom problems with regards to the Electronic Goods consumers can purchase, or the various cellular service providers available, or even the software updates which come @ least twice a year (meanwhile, it feels like Verizon is ignoring it) ....

    To my fellow DINC users (& I know there are many who actually kept their DINC before upgrading to a DINC 2 - including me) do yourself a favor & ignore any requests to update with software update 4.08.605.15 710RD (just update to a 4G ICS loaded Android Smart Phone as soon as you can afford to) ...

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