Frequently my cel gets automatically restarted while doing my work. Can anybody please help me to sort out this problem.
waiting for the help
Problem in my android
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Problem in my android created on Mar 28, 2011 1:12:20 PM (via AndroidPIT app) Frequently my cel gets automatically restarted while doing my work. Can anybody please help me to sort out this problem. waiting for the help |
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RE: Problem in my android created on Mar 28, 2011 3:09:08 PM
What exactly do you mean when you say work? What apps are you using when the phone restarts, and does it only seem to happen when using certain apps?
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RE: Problem in my android created on Mar 28, 2011 6:21:47 PM (via AndroidPIT app)
particularly while browsing, text messaging, reading docs. smetimes when phone stays idle, that time also
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RE: Problem in my android created on Mar 28, 2011 6:46:45 PM (via AndroidPIT app)
hard reset it and then chk may b this will help.
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RE: Problem in my android created on Mar 28, 2011 6:55:48 PM (via AndroidPIT app)
u mean reset factory settings?
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RE: Problem in my android created on Mar 28, 2011 9:39:44 PM (via AndroidPIT app)
yea, Ist chk by removing memory card if this solve ur problem then only format memory card otherwise do factory reset. I thnk there is virus in ur cell or memory card .
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RE: Problem in my android created on Mar 28, 2011 10:10:08 PM (via AndroidPIT app)
ok. m using 2 antivirus softwares webroot and dr. web. so i dnt think f any virus. il try d oder thing dat u ve mentioned.
thnx |
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RE: Problem in my android created on Mar 29, 2011 11:13:08 AM
So have you done the factory reset? If those antiviruses are not detecting anything, that should mean that your microSD card is safe. I would recommend backing up any information that is saved on the phone's internal memory (contacts, apps, other stuff) and then perform a hardware reset.
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RE: Problem in my android created on Mar 29, 2011 11:38:50 AM (via AndroidPIT app)
yup ive done factory reset. bt no use. can u plz tell me how to do hardware reset
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RE: Problem in my android created on Mar 30, 2011 8:41:08 PM
Factory reset and hardware reset are the same thing, i think. If you've gone into settings / privacy / factory data reset / and completed the process, that is basically all that a user can do to fix any software problems they are having with their phone.
If that didn't work, bring your phone back to the store you bought it from and ask them if they can send it back to Samsung or exchange it for a working model. Note that if you do exchange or send it in for repairs, remove any personal or sensitive information on the phone before you give it back. For your sake.
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