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T-mobile myTouch 3G phone - Mobile Network State Disconnected

T-mobile myTouch 3G phone - Mobile Network State Disconnected
created on Jul 12, 2011 1:52:36 PM
Hi Everyone,

My T-mobile phone recently stopped connecting to my mobile network. I have a flat-rate internet contract with Vodaphone and can send/receive phonecalls/sms however the 3G internet connection is not working. When checking under settings>about phone>status it has:
network: Vodafone.de
mobile network type: HSDPA
Service: In service
Mobile network state: disconnected

Does anyone have a suggestion as to how I can fix this problem?

Thanks so much in advance!
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RE: T-mobile myTouch 3G phone - Mobile Network State Disconnected
created on Jul 14, 2011 10:18:23 AM
Hi Sonya!

Thanks for posting here.

Have you tried going to Settings ---> Wireless and Networks ---> Mobile Networks and then clicking "Connect to Internet"?

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RE: T-mobile myTouch 3G phone - Mobile Network State Disconnected
created on Jul 14, 2011 10:32:15 AM
Hi Steven,

Yes I have tried your suggestion. My phone is a bit different and the options are Settings>Wireless and Networks> Mobile Networks> Data enabled (I have 'checked' the box to indicate it be connected). There is also an option to select "Network Operators" in which I went through and selected Vodafone.de as the network.

Thanks for your recommendation; if you have any other ideas that pop into your head let me know!
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RE: T-mobile myTouch 3G phone - Mobile Network State Disconnected
created on Aug 1, 2011 9:54:40 AM
Hi Everyone! My phone is now connected. The problem was that the Access Point Name (APN) was unable to set itself correctly and had to be manually entered under phone settings.
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RE: T-mobile myTouch 3G phone - Mobile Network State Disconnected
created on May 28, 2012 7:21:47 PM
hey hw to set manually APN,,,,,,help me out plz,,,,,,,
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RE: T-mobile myTouch 3G phone - Mobile Network State Disconnected
created on Jun 7, 2012 12:48:59 PM — modified on Jun 17, 2012 2:07:45 PM
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RE: T-mobile myTouch 3G phone - Mobile Network State Disconnected
created on Jul 9, 2012 1:59:25 AM
Sonya Bhavsar
Hi Everyone! My phone is now connected. The problem was that the Access Point Name (APN) was unable to set itself correctly and had to be manually entered under phone settings.

hi sonya , I have your same problem , how did you set it up (apn) to finally work ??
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RE: T-mobile myTouch 3G phone - Mobile Network State Disconnected
created on Nov 19, 2012 8:50:17 PM
I just used 'reset to default' and that fixed the problem.
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