Description
Avaya one-X® Mobile* integrates your Android smartphone with Avaya corporate communication services so you can receive office calls on your mobile device, present your office caller ID number on outbound calls, search your business directory, view your voice messages and see presence status of your colleagues. Feature set may vary depending on your corporate configuration and provisioned services.Avaya one-X Mobile can only be used under your IT administrator's direction and requires Avaya Communication Manager Release 5.2.1+ with EC500 for basic features. Enhanced capabilities also require Avaya one-X Client Enablement Services (CS).
Features:
•Single Number Contact - Calls made to your desk phone also ring on your Android device (and any or all other phones you designate).
•Device handoff – Enables you to switch seamlessly between mobile calls and your desk phone on the fly.
•Conceal Your Mobile Phone Number - Enterprise dialing enable calls made with your Android device to display only your desk phone caller ID
•VIP List - Manage how incoming calls are treated by sending non-VIPs directly to voice mail to minimize interruptions
•Corporate Directory Integration – Search for corporate contacts and see incoming callers’ names direct from the central directory (Activesync/Avaya one-X CES)
•International Savings – Use the enterprise communications infrastructure to save money on international calls
•Mid-call Feature Access – Enables you to hold, transfer, conference calls in progress.
•Enterprise voicemail – Allows you to prevent calls from going into alternate voicemail boxes.
•Visual voicemail – Enables you to see voicemail headings visually to better prioritize. Message are stored locally, there is no dialing into voicemail.
•Synchronized call logs – Provides unified logs on all clients
Benefits:
•Improved accessibility of mobile employees to customers, clients, colleagues
•Higher productivity of mobile employees through easy access to unified communications features
•Better integration of mobile phones into business operations
•More enterprise control of mobile phone usage
•Better utilization of enterprise communications network reduces costs
Languages:
English (US, UK), French, French (Canada), German, Italian, Dutch, Spanish, Portuguese (Brazil), Finnish, Swedish, Russian, Chinese (China, Taiwan), Japanese, Korean
Requirements:
•Avaya Communication Manager 5.2.1 or later
•EC500 R9
•Avaya Client Enablement Services 6.1+ (Optional)
•Android OS 2.3+; See Avaya Mobile Device Support Matrix for specific models
Enhanced capabilities
With Avaya one-X CES
•Enterprise Dialing Callback
•Visual Voicemail
•VIP Screening
•Directory Access
•Contact Presence View
With Avaya Aura Communication Manager EC500/FNE
•Enterprise Dialing Direct – Client initiates outbound cell call
•Mid-call Feature Access (Hold/Transfer/Conference)
Vicky
Mar 13, 2012 7:12:27 AM
Works well
andy
Mar 6, 2012 7:40:29 PM
Doesn't work with atrix2 Login fails with no useful feedback. The sends logs command has no useful information and bounces back from mail server with bad address.
Sam
Jan 30, 2012 1:38:42 PM
With HTC Desire HD Works well, set up was simple, thanks
Shane
Jan 25, 2012 10:18:03 AM
Just need aura for andriod now
Varuna
Jan 14, 2012 6:05:28 PM
Awesome
Bill
Jan 7, 2012 7:19:08 PM
Avaya You are slow. You took too much to release this application and yet it is useless.we can't use it one x mobile 5.2
Victor
Nov 25, 2011 5:16:49 AM
Does not work until Avaya fixes it This software doesn't work for anyone because of a bug issue with this release. Avaya needs to fix this issue, otherwise everyone is locked out of it
Andrew
Oct 9, 2011 4:55:22 AM
Need support for One-x mobile 5.2
Greg
Oct 4, 2011 1:34:27 AM
Doesn't work
Nick
Sep 23, 2011 6:16:31 PM
Help How do I set this up?