DescriptionThe HP Support Center mobile app provides instant access to information, tools and experts via mobile devices from anywhere to keep your technology and business running. The mobile app will bring access to personalized support along with mobility and a simplified user experience for your HP Enterprise Storage products, Networking products, Servers, commercial Printers, commercial laptops and commercial desktops.
Quickly resolve your issue or find answers using Self Solve:
- Access to mobile optimized content such as Top Issues, Most Accessed documents, Advisories & Bulletins and technical manuals specific to your product.
- Search the HP support knowledge base.
- Bookmark documents to review later.
Check contract and warranty status for your commercial products.
Engage our Chat Agents for assisted support (requires a valid support contract or HP Carepack):
- Chat Support with HP Support Specialists (Service available Worldwide on supported Products - Hours of Support may vary by Product)
Case Management (requires a valid support contract or HP Carepack):
- Create Cases, View Cases notes and updates your cases via the Mobile app.
Download the App and sign-in with your HP Passport ID:
- You’ll be able to import the core products listed in the Contracts and Warranties linked to your HP Passport ID;
- You’ll be able to review recent cases created against the contracts linked to your HP passport and seamlessly engage HP Support resources.
If you want to know more about HP Passport:
– Access https://passport2.hp.com/hppcf/help.do?page=passport&lang=en
Please see http://www.hp.com/services/hpscmobile for more details.