Very
good
 |
TeamViewer QuickSupport – Quick fixes AND Whatsapp on your computer
Tested version: 7.0.580
Latest version: 7.0.990
Requires Android: from 2.3.3
|
Summary
If I had a penny for every time I've been asked about whether an Android device has such-and-such a function and if so how does such-and-such function work... These types of questions usually lead to long winded explanations, and finding accurate answers can often be tricky because even an Android geek such as myself won't know every single device like the back of my hand.
In such situations applications such as TeamViewer QuickSupport that enable remote control can prove to be useful. The app also lets users run Whatsapp from the comfort of their computers.
Does the app perform well? Find out in today's review.
Features & Use
Section rating:
Test device: Samsung Galaxy S3
Android version: 4.0.4
Root: Yes
Modifications: None
Let me start with a disclaimer: TeamViewer QuickSupport is suitable only for select Samsung devices. This no doubt comes down to technical reasons; Samsung must have made changes to the Android code to enable an app such as TeamViewer QuickSupport to run.
In order to use the app you will need the Free TeamViewer Download for Windows, Mac and Linux or, alternatively, the TeamViewer for Remote Control app for iPhone. Once you've downloaded and installed one/some of the above you're good to go!
Start up the app and a code pops up which you either tap or send directly. Enter the code in the TeamViewer Download in order to establish the connection; the device which you wish to remote control will then have to be confirmed. Once you've confirmed it the connection is established.
You can then enter stuff using the mouse or else the keyboard (for texts).
The app does what it's meant to, unlike many other apps of this genre that require root permissions. I use the app for communicating via Whatsapp.
Please bear in mind that the battery power will be affected by this (the exact amount of power depends on the device). The Samsung Galaxy S3 heated up a fair bit which indicates a high demand on battery power.
Bottom line:
I'm totally satisfied with TeamViewer QuickSupport. I'd been waiting for a remote control solution that was both intuitive to use and sturdy in its performance—and free to boot!
Screen & Controls
Section rating:
TeamViewer QuickSupport controls are very simple and do not require any configuration. The UI consists of an ID that you have to enter to into the remote control programme.
The menu harbours a few help options for when users experience certain problems (which didn't arise during our test runs).
This isn't the first remote control app made by TeamViewer; on the contrary, this developer has a sound reputation for producing reliable programmes of this sort.
Speed & Stability
Section rating:
TeamViewer QuickSupport runs well when you compare it to alternatives that are based on the VNC protocol and require root permissions. The app is stabile and did not crash.
The app's speed, however, is not sufficient if you want to play games and even texts load slowly. Again, this boils down to technical limitations.
Price/Performance Ratio
Section rating:
TeamViewer QuickSupport and Free TeamViewer Download are free for users, unless you intend to use it for commercial purposes, in which case a license is required. That's more than fair and we're awarding the app full points in this category!
Comparable Apps
No comparable apps are currently known to us. If you happen to know one, it would be great if you could get in touch with us.
Report comparable or similar apps
Developer
No developer added yet.
Are you this appʼs developer?Then check out our developer program right away.
Features
Screen
Speed
Price
Market Rating:
AndroidPIT User Rating:
Own Rating:
Log yourself in!
Ad
Bookmark / E-Mail
Click on an icon to bookmark this test report. » Send this article via e-mailScreenshots
All Test Reports
- Applications (593)
- Games (396)
Market Comments
A Google User, Jun 6, 2013
great not perfect if you add auto login people would be apt to support devs ;) but other than that its a awesome app to have
A Google User, Jun 6, 2013
Galalaxy Y DUOS Not working on S6102 ... not logic ... small screen is easyer to capture!!
A Google User, Jun 5, 2013
Excellent in one breath but useless in another The actual remote control works really really well. However, as others have pointed out, the two biggest drawbacks are:- 1) You have to give permission on the phone itself to allow access - pretty useless if I have forgotten my phone and want to remote on to it to check things on it 2) It only works when it is in the foreground, doesn't even work when minimised. I've taken 2 stars off for the 1st thing as all the other versions of TeamViewer (AFAIK) allow you to enter a password to take control of a device. And another star for not working in the background. Get these 2 things sorted and I'll be a happy bunny.
A Google User, Jun 3, 2013
Need wifi/lan to connect. 1.Need to add connect thru wifi. 2. auto accept connection. Great app!
A Google User, Jun 1, 2013
Needs auto login Without the option to auto-login like the desktop version, this app is a little limited for me. Once they add this feature it will get 5 starts from me.
A Google User, May 28, 2013
Just needs auto login This is almost perfect, if it had auto login it would be 5 stars!
A Google User, May 28, 2013
lag My phone is just inch away and on the same LAN but I'm feeling like it is at the other side of the earth and often disconnected.
A Google User, May 28, 2013
Nice, but slow and bandwidth intensive. It connects with my stock Samsung Note 2. works as advertised. However, linking via the net is eating up bandwidth at a fast pace, and when on wifi, it's having 2-4 sec lag. Will give it a perfect 5 stars if it allows direct USB connection to PC option.
A Google User, May 26, 2013
Amazing and Unrivalled Best solution for presenting your screen on pc. Many app that doing same thing requires root permission but Teamviewer's working system is slightly different(vpn) and it is free. Suggestions: - More speed optimization. - More interection with user (e.g. chat) - Supporting for background work (like teamviewer host) - Easy authentication for trusted pc (maybe remember?) You are awesome on PC and mobile, too.
A Google User, May 25, 2013
gud for samsung but not works with htc works perfectly with my samsung galaxy s duos but also want to operate my htc android phne n bad thing it doesn support htc...please make this compartiable for htc also !!:)
A Google User, May 24, 2013
Great start for this app but unfinished For full functionality it needs to run in the background and needs auto login.
so lame