Why doesn't my computer recognize my Samsung Replenish?

  • Replies:3
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Jul 9, 2011 7:16:55 AM via Website

I want to take some ring tones off my memory card but I can't do anything until my computer recognizes my phone. I've tried it on two computers, two OS (Vista Home Premium & Windows 7). Samsung couldn't figure out my problem, either.

Thank you!

— modified on Sep 21, 2011 3:35:20 PM by moderator

Jul 9, 2011 9:01:18 AM via Website

Which Samsung model do you have? In order for your PC to recognize phone, you have to get the proper pc suit installed on your pc. e.g. Samsung Kies for Galaxy users.

— modified on Sep 21, 2011 3:34:38 PM by moderator

Jul 9, 2011 1:47:50 PM via Website

Ankita_K
Which Samsung model do you have? In order for your PC to recognize phone, you have to get the proper pc suit installed on your pc. e.g. Samsung Kies for Galaxy users.

Jul 9, 2011 1:49:06 PM via Website

Mary H.
Ankita_K
Which Samsung model do you have? In order for your PC to recognize phone, you have to get the proper pc suit installed on your pc. e.g. Samsung Kies for Galaxy users.


Do you mean the right software drivers? I couldn't find any from the Internet or w/ help from Samsung. I have the Samsung Replenish.

— modified on Sep 21, 2011 3:35:03 PM by moderator