How do i recover the password for smart app protector?

  • Replies:10
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Jan 17, 2012 6:59:26 AM via Website

My son has left his phone for my wife without removing this app and she wants to get his photos off without wiping the phone.

Jan 17, 2012 11:16:10 AM via Website

Hi! What app are you talking about? Are you talking about the AndroidPIT app or a different one? It sounds like you are expressing two different problems so it would be great if you could write a little more so that we can know how to best help you. Regarding the pictures, you can remove them from your Android device by opening the gallery application and then clicking on the menu button. This should open up a menu with with the option to select all photos. Click that option and then click delete and that should take care of all your deleting needs!

hope that helps!

Jan 17, 2012 3:43:14 PM via Website

There is an app called "smart app protector" which is blocking her from even getting into the settings for the phone. It asks for a password for alot of the apps and functions on the phone, but not all. I am trying to find a way to recover the password to unlock and disable this app without having to wipe the phone. It is an htc phone but i dont know which one, and i dont know anything about smartphones. I cant find any info about this app online besides reviews.

Jan 18, 2012 10:37:58 AM via Website

If you can't find the password and cant recover the password for smart app protector (I just downloaded the app and I can't find a recovery option) I'd just uninstall the app. To uninstall smart app protector go to setting> applications> manage application and then click on smart app protector. You should have an option to uninstall about half way down the right side of the screen.

Let me know if that works for you!

Jan 19, 2012 10:24:11 AM via Website

Then I guess short of getting the password from your son or wipping the phone with a factory reset (it's of course still an option if you don't mind loosing the data on the phone) the only other option would be to contact the app developers directly. Though I don't know if they'd be willing to help you get through their security software, but it is an option.

Hope you get it sorted out!

Jul 6, 2012 11:51:04 PM via Website

Open android market
search for smart lock
If it s installed,there will b uninstall option
Just uninstall it
Your data will b safe and t lock software will b uninstalled