HTC ChaCha — Keyboard issue

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Nov 11, 2012 4:08:34 PM

Everytime I try and type a letter, other letters come up too.
It's happened more than once, but after a quick reset it usually goes back to normal... not this time!
Everytime I type 'w' it puts a 'r' behind it, everytime I try press 'home' it presses a '?', everytime i press space, an 'x' appears, a backspace changes to enter... and so on. You get the picture. How do i turn this off?!