Apr 13, 2013 4:24:14 PM
Apr 13, 2013 4:24:14 PM
I renewed a contract 2 years ago and received a smart phone. I was so frustrated with it that within a week I had smashed it with a hammer and reverted to my old Nokia.
2 years on and this week I have renewed my contract but didn't want another smart phone (because in my experience they are anything but). Unfortunately I was told I had to have one.
It has now arrived ............................................... Please help me before I put a hammer through this bloody thing too!!!
Q.1) why do I have to go through so many hoops in order to make a phonecall? It took just 2 actions with my old Nokia to make a call. With this thing though I have to press the side power button to 'wake it up', then I have to swipe the screen to unlock it (why on Earth doesn't 'wake up' also unlock it? You are waking it up in order to make an action so you need it unlocked), then press the green 'phone' icon, then choose who I want to call then press the call button. 5 actions as opposed to 2 on my previous non-smart phone. Is there any way of reducing these actions in order to make a call?
Q.2) As soon as I make a call, the phone immediately locks itself. Absolutely useless for calling my voicemail, or calling any companies customer service when you have to negotiate number options/menu's to speak to the person/department you are after. By the time I have worked out how to get my screen back again, the options have passed and I have to start over again! Occasionally I can keep it live for a second or two and press an option number, but the screen then goes black before I can negotiate the next menu!!! How do I keep the screen 'live' ALL the time, both for pressing numbers in companies options menu's but also when making ANY phonecall in order to press the red 'End Call' button when my conversation has ended. Trying to work out how to get the screen back in order to end a call is a nightmare.
Q.3) Why on Earth is it so damned difficult to power the thing off?????????? With my old Nokia I just kept the power button pressed and it switched off automatically. With this sodding thing I keep the power button pressed and it gives me 3 options - Silent Mode, Flight Mode and Power Off. I could cope with this if by pressing the 'Power Off' button the phone shut down, but no, after pressing this 'Power Off' button and telling it to shut down it then questions my action by then asking if I really want to shut the bloody thing down or cancel my action. Why would I want to cancel an action I have deliberately started????? Is there a short cut to power it off?
There's plenty of other things annoying me about this piece of crap, but these 3 questions are the most important for now.
Forgive my tone, but at 54 years of age I want things easy in my life. I don't want any more hassle than is necessary!
Is there an easier and quicker way to shut it down, make a call, and to keep the screen active? Otherwise I'll shut the ******* thing down for good with a hammer. I've done it before, and by God I'll do it again!!