My Devices shows unknown device

  • Replies:11
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Apr 22, 2014 10:57:47 PM via Website

Hello. When looking in the 'Settings' on the Google Play Store I have a mystery device and don't have any clue where it came from.

This 'Unnamed Device' from T-Mobile showed up a few weeks ago. I don't know anybody with a T-Mobile device that would have somehow logged into my Google account. I have watched it and it says it was registered on March 24, 2014 and no date showing it as being 'Last Used' but it is there and I don't know why or how it got there. Has anyone ever had anything like this happen to them?

Screen shot of the unknown device. http://i.imgur.com/c7qcavt.jpg

— modified on Apr 22, 2014 10:58:36 PM

Apr 24, 2014 6:03:09 AM via Website

Yes, I think you can remove...... Well, anyways cheers if you know how to secure your Google Account !! :)

John,
Rapidsoft Technologies

Apr 29, 2014 10:30:19 PM via App

I had the opposite happen; my nexus 5 disappeared from Google play and the device manager for a few days. Turned out it was an edited build.prop in a rom I'd flashed, though I doubt that's what caused your problem. Is it still there?

Sinkster

Apr 30, 2014 1:15:42 AM via Website

Don't know if you've tried already, but at the bottom of your browser gmail page there's an option to check account activity details, though depending on your use of google it may not go far back time-wise. Check https://security.google.com/ to see a bit further back and see if it shows how and where this device was registered to your account. There are two likely causes; it may be a totally innocuous glitch on google, or your carriers, part caused by a number of things such as logging in via different servers (using wifi at home will show your home log-in town, using 3g to log-in to google services can show various areas, I'm in Glasgow but my 3g log-in registers as London sometimes, due to the network), a change in your phones model number or the addition of a phone to google services with the same model number (similar to verizon/ATT having different versions of the same phone): or it could be somebody hacking, or attempting to hack, your google account. If there's nothing untoward on your account activity then it's the former and it'll eventually be removed, if the latter then change your google password asap.

Sinkster

Apr 30, 2014 2:13:49 AM via Website

sinkster

https://security.google.com/

Thank you. I went to https://security.google.com/settings/security/permissions?pli=1 and there is an option in there to revoke access on all devices and apps that were registered to access my account. I revoked access to the T-Mobile GT-I9300 device but it still shows in my Google Play Devices.

Looking through the apps that have access I'm thinking it might be the DeskSMS app from ClockworkMod that added the GT-I9300 device. I revoked access to DeskSMS too since I have already uninstalled it.

I have seen that page before through the monthly account activity email from Google but completely forgot about it.

I hoped that revoking the GT-I9300 would remove it from my Google Play Devices but it didn't.

Apr 30, 2014 8:11:43 AM via App

Yeah, it'll probably remain linked to your account indefinitely. I used a PC app called bluestacks (an android emulator) a couple of years ago which added two Galaxy notes to my devices, and on checking they're still there. I think apps like DeskSMS needed to create a device profile on the play store to send or receive messages but if you still want that functionality try MightyText instead.

— modified on Apr 30, 2014 8:16:12 AM

Sinkster

Apr 30, 2014 8:35:08 AM via Website

You are the second person to mention Bluestacks so that might be what did it. After looking more I had installed Bluestacks to test something on the exact same day as this mystery device showed up. I'm now 99% sure it's from Bluestacks. Thanks!

Jul 3, 2014 12:03:49 AM via Website

Do u happen to use BlueStacks?...I have a similar thing and all I can think it is, is some software like blue stacks, unless it IS more sinister
edit: (just read last post...maybe shudda done that 1st... its a safe bet it was Bluestacks)

— modified on Jul 3, 2014 12:06:09 AM