How to fix Google Play error 491

I have found this bug to be fix with a phone restart.
Power down your phone
Then power up again.
That may fix the bug for now.
I am not saying the staff is not a good fix just that there is another way to do it.

I fix it with such scheme

1) clean play market updates.
2) restart phone in recovery mode
3) clean dalvic cashe in recovery mode.

The first step is not necessary for some devices.

I had try remove and re-add my google account, clean all data and the cache, reboot the system to the factory setting but nothing has been resolved.
But I observe that changing connection to another wireless connections the tablet has no problem downloading new apps from google. I reset my home wireless and the problem was resolved.

NO need to do too much things.............just restart phone and then try again.......... it will strt downloading............ i have tried it......and it worked

This account deletion thing is like trying to kill a mosquito with a sledge hammer:
-- first, you are assuming that this happens during downloading of any/all apps
-- my problem is with only one app from one manufacturer --- ALL other apps download just fine. Just one app updating generates the error.
I'm not willing to potentially wipe out settings and savings of all other tied apps to fix a single problem.

Better response would be to explain ---- IN DETAIL ---- what is generating the code and exactly what the code means (what is the internal operation of the O/S doing when the error occurs?)

This really worked for me on my ZTE max pro... I downloaded this app from my browser " APKPure". Search for it on Google. once I installed it, I opened it and searched for Google app, updated it and WaLaa, everything worked

Not for the ZMAX Pro. I even did factory reset and it came back. Here is the deal. It's an authentication problem. The real fix I found and tried before giving up was to go to Google.com search and download from Google ONLY a free APK file. I was about to return it and it solved the problem. Found it on YouTube from a tech called Barneman. The 491 error from hell. I tried it...It works!

I never sign up to post anything on forums. Ever! But I had to in order to say thank you. This actually worked. After 15 hours of racking my brain aid reading other people's ideas this one is the one that solved it. Made my day. Thank you.

After trying all the other steps that did not work, I downloaded the Apk pure and it works. Thanks.

Not very helpful suggestions so far. The error 491 message shows when you try to download any thing from the App store. So, people who suggest downloading APKpure or file get 491 error message. It is like peeling a banana, what do you find inside? A BANANA.

Error 491 when downloading any app from Google Play Store... I have deleted the google account, cleared the caches force stopped.... All that and I am still getting the same error 491. Does anyone know why?

Thanks for the info. I am not good fixing phone problems and it took me a while to get this done but it works great. I could not get anything from the Play Store to download or update. Now all is updating. Thanks for your input

I have tried all of the above....including turning off device, clearing all data, reinstalling apps, resetting router, turning airplane mode on and off, turning WiFi on and off, etc. Nothing is working. HELP!! Lol

Same here

What is that?

Restart fixed it, no need for anything else

Thank you!

Go to the settings .. apps.. uninstall play services update. Then Google uninstall the update. Restart the phone Update the apps If it doesn't help then Factory reset

I did the remove my account and restart my phone thing . I still get error code 491

It's ridiculous. Ain't nobody got time for this

1) clean play market updates.
2) restart phone in recovery mode
3) clean dalvic cashe in recovery mode.

Topapps4u >

"No need to do too much puzzle things Follow these easy steps to fix error code 491 on your android phone.

1.First open the accounts tab.
2.Tap the accounts and click the Google account.
3.Delete the account.
4.Reboot the your device.
5.As soon as your phone is done rebooting go back to where you deleted the Google account and re-add it.
OR

Check Here For more Easy solution to fix error code 491"

Thanks so much, this finally did it. I was going crazy!!!

— modified on Mar 13, 2018, 2:07:51 AM

I've tried this fix and all others I could find concerning the 491 error, and nothing has worked thus far. I have a ZTE Z981 device. Any other suggestions?

Did u fix it because I have a zte and I tried everything to fix it but it keeps saying error code 941

Works thank you I've been doing everything for about a week now my 3 year old has been throwing a fit because she couldn't download any more games n I tried explaining it to her but she didn't wanna hear it lol...lifesaver!!!

as for error #49| this was not a fix, are there any other P ossible solutions. Also with this problem came another, it also told me out ofthe blue that I+ could No longer support sms to get another app.. thats when I found I couldn't load anything

thanks, bro

Thanks for the info. I am not good fixing phone problems and it took me a while to get this done but it works great.