Samsung Galaxy Note 2 — Did a hard reset - How to restore to a certain date?

  • Replies:3
Nomi
  • Forum posts: 2

Jul 8, 2014, 7:02:03 PM via Website

I just did a hard reset because my phone prompted me to do so. Even though I re-started my phone, the only option I had was to reset.

Now, my phone is back to its factory settings.

How do I restore my phone back to a certain date?

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Scott Adam Gordon
  • Forum posts: 445

Jul 9, 2014, 9:37:48 AM via Website

Nomi

I just did a hard reset because my phone prompted me to do so. Even though I re-started my phone, the only option I had was to reset.

Now, my phone is back to its factory settings.

How do I restore my phone back to a certain date?

Did you create a backup of your important files before you completed the hard reset?

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Nomi
  • Forum posts: 2

Jul 9, 2014, 10:11:48 AM via Website

My phone wouldn't allow me to do anything else other than a reset, so no.

I'm actually looking to restore it back to a certain date if possible, like I would with a pc.

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Scott Adam Gordon
  • Forum posts: 445

Jul 9, 2014, 11:02:16 AM via Website

Nomi

My phone wouldn't allow me to do anything else other than a reset, so no.

I'm actually looking to restore it back to a certain date if possible, like I would with a pc.

Sadly, unless you have backed up your data at some point in the past, creating a 'restore point', your phone will not be able to retrieve your lost files. I think this kind of thing happens to everybody once, and it is miserable when it does :(

For the future, I recommend backing up your files with an app like Helium. You can read about it here:

https://www.nextpit.com/how-to-backup-everything-on-the-galaxy-s4

You can use the same process for the backing up the Galaxy Note 2 as for the S4.

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