Samsung Galaxy S4 — my galaxy s4 screen don't turn on after screen lock...

  • Replies:2
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Jul 19, 2014 1:17:19 PM via Website

android version is 4.3 everything is fine but when i lock the phone and again press the power key its screen didn't turn on,
back button's light is on...and it is also charging...
when i restart the phone everything is alright untill i press the power key to lock the phone.

Jul 20, 2014 5:11:15 AM via Website

FaiZAn shaikh

android version is 4.3 everything is fine but when i lock the phone and again press the power key its screen didn't turn on,
back button's light is on...and it is also charging...
when i restart the phone everything is alright untill i press the power key to lock the phone.

Go to recovery and clear cache then factory reset / wipe data
this will remove any conflict
you can backup your data by Helium app

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