NEED HELP REGARDING MY PHONE

Hi Ammar, before we can start to help we'd need to know your make and model of phone. Generally speaking, there should be a way of returning to stock but I can't give you specific advice without the details.

You can try reformatting your phone.

— modified on Sep 20, 2014, 3:42:50 PM

I advise you visit the store where you purchased the item and ask for help.

Every cell phone have way to download apps. connect with inernet and try again. sometime it takes time but every phone have their way to store apps.

Try to open recovery mode by switch offing ur phone n then press volume down key-home button-power key together.. And then do clear factory data reset, it may bring u ur old files, (it will format ur phone) warned u, nw its on u

aamar, kindly u can tell me wat phone u r using???

Hi Ammar. Hold down the power button and both volume up and down keys until you get to the recovery screen;

Use the volume keys to select the top option (recovery mode), press the option button (the square on the bottom left of the navbar);

Using the volume keys again, highlight 'wipe data/factory reset. You'll get the usual warnings (it will return your phone to as new with all data erased);

Once you've selected it, the next screen will have an option 'delete all user data', highlight and select.

This is based on a stock A4, if you have a custom recovery (CWM or TWRP) then it may look different but will be self explanatory.

Hello Ammar. Were the suggestions helpful?