This app provides ability to add calls to Microsoft Dynamics CRM directly from your Android mobile phone. Features - Easily track incoming and outgoing calls as Phone calls activity in Microsoft Dynamics CRM - Ability to attach calls to the ...Read more
This app provides ability to add calls to Microsoft Dynamics CRM directly from your Android mobile phone.
Features - Easily track incoming and outgoing calls as Phone calls activity in Microsoft Dynamics CRM - Ability to attach calls to the following records in Dynamics CRM: Account, Contact, Lead and User - Add Voice Notes - Create rules to automatically enable / disable call tracking for Contacts - Busy? Add calls later from your Call Log - Track calls offline - pending activities will automatically sync when internet connection is restored - Compatible with all version of Microsoft Dynamics CRM (You must have an existing Dynamics CRM account!)
If you have issues configuring this application or getting access to your CRM - please contact us at firstname.lastname@example.org before providing negative feedback. Would be happy to help you figure it out
This is 10-days fully functional trial version. You will need a purchase a valid license through Android market after grace period.
The most common issues and how to resolve them - If you see message “Cannot connect with current credentials” - Make sure username and password are entered correctly. Try to add default CRM organization name to the URL, for example: https://crm2013.example.com/orgname.
If you see message when you login into CRM: Cannot resolve hostname for 'https://crmservername/orgname/XRMServices/2011/Organization.svc/web' - Ask you CRM administrator to verify the following: open CRM Deployment Manager > right click the “Microsoft Dynamics CRM” > select Properties > open the “Web address” tab. Make sure that address in the Organization Web Service field is equal to the address you entered in CRM Call Tracker app.
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UPDATED ON: Jan 6, 2016
INSTALLATIONS: 10,000 - 50,000
LATEST VERSION: 126.96.36.1993
REQUIRED ANDROID VERSION: 2.2 and up
read phone state and identity
Allows the application to access the phone features of the device. An application with this permission can determine the phone number and serial number of this phone, whether a call is active, the number that call is connected to, ect.
YOUR PERSONAL INFORMATION
read contact data
Allows an application to read all of the contact (address) data stored on your phone. Malicious applications can use this to send your data to other people.
write contact data
Allows an application to modify the contact (address) data stored on your phone. Malicious applications can use this to erase or modify your contact data.
full Internet access
Allows an application to create network sockets.
view network state
Allows an application to view the state of all networks.
modify/delete SD card contents
Allows an application to write to the SD card.
read system log files
Allows an application to read from the systemʼs various log files. This allows it to discover general information about what you are doing with the phone, but should not contain any personal or private information.
automatically start at boot
Allows an application to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the application to slow down overall performance of the phone by constantly running.
Allows application to access the audio recording path.