*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST* The Rescue + Mobile applet for Android allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be ...Read more
*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile applet for Android allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.
Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.
How to use: 1) Install the application 2) Launch the application from your Applications folder 3) Enter the six digit pin code given to you by your support technician 4) Allow your trusted support technician to connect to your device
Do you have a question about this app?
UPDATED ON: Mar 31, 2016
SIZE Varies with device
INSTALLATIONS: 500,000 - 1,000,000
LATEST VERSION: Varies with device
ANDROID VERSIONVaries with device
full Internet access
Allows an application to create network sockets.
view Wi-Fi status
Allows an application to view the information about the state of Wi-Fi.
view network state
Allows an application to view the state of all networks.
create Bluetooth connections
Allows an application to view configuration of the local Bluetooth phone, and to make and accept connections with paired devices.
read phone state and identity
Allows the application to access the phone features of the device. An application with this permission can determine the phone number and serial number of this phone, whether a call is active, the number that call is connected to, ect.
prevent phone from sleeping
Allows an application to prevent the phone from going to sleep.
Allows an application to disable the keylock and any associated password security. A legitimate example of this is the phone disabling the keylock when receiving an incoming phone call, then re-enabling the keylock when the call is finished.
retrieve running applications
Allows application to retrieve information about currently and recently running tasks. May allow malicious applications to discover private information about other applications.
display system-level alerts
Allows an application to show system alert windows. Malicious applications can take over the entire screen of the phone.
read system log files
Allows an application to read from the systemʼs various log files. This allows it to discover general information about what you are doing with the phone, but should not contain any personal or private information.
change Wi-Fi state
Allows an application to connect to and disconnect from Wi-Fi access points, and to make changes to configured Wi-Fi networks.
write access point name settings
Allows an application to modify the APN settings, such as Proxy and Port of any APN.
Allows an application to configure the local Bluetooth phone, and to discover and pair with remote devices.
modify global system settings
Allows an application to modify the systemʼs settings data. Malicious applications can corrupt your systemʼs configuration.
change your UI settings
Allows an application to change the current configuration, such as the locale or overall font size.
modify/delete SD card contents
Allows an application to write to the SD card.
control vibration alert
Allows the application to control the vibration alert.
Allows application to receive and process SMS messages. Malicious applications may monitor your messages or delete them without showing them to you.
read SMS or MMS
Allows application to read SMS messages stored on your phone or SIM card. Malicious applications may read your confidential messages.