SysAid Helpdesk App enables you to deliver helpdesk support from your Android Manage your IT help desk and assets when you’re on the go! SysAid Help Desk App enables you to respond to service requests and manage your assets anywhere, ...Read more
SysAid Helpdesk App enables you to deliver helpdesk support from your Android
Manage your IT help desk and assets when you’re on the go!
SysAid Help Desk App enables you to respond to service requests and manage your assets anywhere, anytime. Whether you’re on the road or simply away from your computer, SysAid Help Desk App gives you the flexibility you need to deliver superior help desk support anywhere, any time.
With the trademark simplicity and ease-of-use of SysAid’s IT Management platform, SysAid Help Desk App allows you to:
View all service requests assigned to your team Update the status, priority, due date, and other fields of a service request Create new service requests View a complete list of your assets, user, and companies Update the asset name, location, owner, and other fields Filter help desk and asset lists per field Navigate between views in an interface that's specially designed for your Android Perform SysAid Remote Control sessions seamlessly Rotate your Android during a SysAid Remote Control session to switch to full view
SysAid Help Desk App is a free application included in SysAid IT Management Software, a powerful tool specially designed to help you automate your IT processes and work more efficiently. Its suite of fully-integrated modules includes Help Desk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, SysAid enables IT professionals to maximize the success of their IT infrastructure.
Stay on track, in-the-know, and improve your IT performance with SysAid. IT’s that simple!
For more information about SysAid IT Help Desk Software, please visit www.sysaid.com/android
Do you have a question about this app?
UPDATED ON: Aug 26, 2015
INSTALLATIONS: 10,000 - 50,000
LATEST VERSION: 2.7.4
REQUIRED ANDROID VERSION: 2.3.3 and up
full Internet access
Allows an application to create network sockets.
view network state
Allows an application to view the state of all networks.
modify/delete SD card contents
Allows an application to write to the SD card.
read system log files
Allows an application to read from the systemʼs various log files. This allows it to discover general information about what you are doing with the phone, but should not contain any personal or private information.
control vibration alert
Allows the application to control the vibration alert.
read phone state and identity
Allows the application to access the phone features of the device. An application with this permission can determine the phone number and serial number of this phone, whether a call is active, the number that call is connected to, ect.