Troubles doing Factory reset...

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May 4, 2011 2:02:04 PM via Website

While using factory reset through "Privacy settings in my htc G2 the phone freezes for more then 1 hour after rebooting.
I have tried the option where you press and hold down volume button/power button, can't find "clear cache" option on screen, trying to factory reset from that menu also doesn't work, phone still freezes for over 1 hour.

Also every time I reboot phone or remove battery I loose all last settings or any last applications installed.

Can anyone please help find a solution to fix that problem?