Data dropping?

  • Replies:3
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  • Forum posts: 51

Aug 9, 2011 6:33:24 PM via Website

I have a charge and I live near a major metropolitan area and sometimes the Charge will not have a data connection for some reason. Doesn't happen to any of my other phones and I wonder what's going on?
  • Forum posts: 9

Nov 1, 2011 8:44:06 AM via Website

There is a known issue with the Droid Charge. It appears to be related to the LTE antenna even if it is turned off. There is a Better Business Bureau case about it. Some people complained and have gotten many replacement phones without luck. I am considering moving on to the Prime as I have the same random issue even on different ROMs and different Software for the antennas.

  • Forum posts: 3

Nov 30, 2011 6:43:51 PM via App

From what I have gathered from Verizon tech support, the OTA update is going to address the data connectivity issue. It's due out any day now.
  • Forum posts: 64

Mar 22, 2012 2:43:39 PM via Website

If you decide to reset the device, follow these steps:

Go to your Home Screen
Press the Menu button
Choose Settings
Choose Privacy
Choose Wipe Data / Factory Data Reset (sometimes called Clear Storage, and sometimes located in SD Card & Storage, not Privacy)