Android screen completely black

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Jan 23, 2015, 8:38:05 PM via Website

My wife and I received a very cheap Android Tablet for sitting thru a sales presentation. Within 20 minutes of receiving it I experienced the dreaded black screen that seems to be very common. Since the directions seem to have been written by a first grader with very limited English skills they were no help. I wasn't familiar enough with the button positions yet to even log in using the security code I had just set up.

I tried turning on in a dark room like has been suggested in many forums. I would get the normal Android login logos and then BLACK. I tried to flashlight at 45 degree angle with no luck.

YOU MUST USE A LED FLASHLIGHT. Regular flashlights don't seem to work. Once I acquired an LED light it took me about 30 second to get logged in to the tablet and turn up the brightness.


  • Forum posts: 2

Apr 9, 2015, 4:25:22 PM via Website

I got it!!! I used the led flashlight!!! Thank you so much!!!

  • Forum posts: 2

Mar 23, 2016, 11:11:29 AM via Website

The screen on your phone has a back light (invert er board).
Just like a computer, or a laptop screen once the back light breaks or becomes faulty no images can be seen on the screen.

Your best option is to contact verizon, and get the phone replaced with a new Phone.

Remove the back cover of your android device and reseat the battery to make sure that the contacts are touching properly, and the phone is getting power. Then charge your phone and leave it for charging for few hours.

If the first step fails to solve Android Black Screen Of Death issue, then take out the sim card, SD-card and battery from the phone and leave them for 5-10 seconds. Put the battery and charge it.

If the last step also fails, the hardware factory reset will be the last step to perform. This process will erase all the data on your android phone, but you will not be able to backup them because of the Android Black Screen Of Death condition. Make your phone ready for hardware factory reset by resetting the battery and taking the SD care out. You can keep the sim card in your device and close the phone.

  • Forum posts: 17

Jul 6, 2016, 5:32:21 AM via Website

Some problem on your android phone .You need one new ....

  • Forum posts: 24

Aug 25, 2017, 10:35:48 AM via Website

When your device goes black, can you use it to do other things? If you cannot, you can try some tips to fix the touch screen not working, like Factory Reset Android Device in Recovery Mode but this way may remove all data on your android. Thus, to get the data back firstly before factory reset and Broken Android Data Extraction may do this, which I search on google.

— modified on Aug 25, 2017, 10:36:19 AM

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