can't download anything

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Apr 24, 2012 6:52:41 AM via Website

My huawei honor can't download anything these few weeks. it's said "could not be downloaded due to an error. (500)" or ".... (927)"
Anyone know why?

Apr 25, 2012 6:50:48 AM via Website


I assume you mean the Play Store or Google Market... Do the following:

Navigate to menu - applications - manage applications - all

Then search for the Play Store and delete Cache and Data. Usually this should help :lol:

Grüße von Andreas

Apr 26, 2012 12:17:45 PM via Website

And if that doesn´t work, go to manage Applications and delete the updates. Otherwise your only and last option ist to do a factory reset, but you will lose all data :(

Grüße von Andreas

Jan 12, 2015 5:01:53 PM via Website

Hi Andreas,

I have bought Huawei Honor 6 2 weeks back and I am facing the same issue. I am unable to download anything from Play Store. I have done a factory reset as well but still the issue persists. I am feeling helpless with this phone and really disappointed with it.
Please help me in getting rid of this problem. Kindly post your suggestions to me at (This post has been edited to remove email address which isn't allowed over here, Please refer to forum guidelines in order to know whats acceptable over here)


— modified on Jan 12, 2015 5:04:47 PM by moderator