Samsung's botched Android 4.3 update fiasco - share your problems, rants, feelings

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Dec 13, 2013 12:34:27 PM via Website

Hi @Nicole, did you have your music stored on your internal or external memory? If it was on your external card it shouldn't ever be affected by any updating or resetting. An update shouldn't (in theory) affect any data anyway. If it's still on the card, you may just need to refresh the directory the phone is looking in.

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Dec 13, 2013 12:46:19 PM via Website

And Samsung is STILL botching it as many users still have`nt got the 4.3 update as "Your device has the Latest Update". That "Latest Update" being 4.1.2.

I`m now getting to the stage where I`m think of getting a witchdoctor to put the pox on Samsung :-(
  • Forum posts: 1

Dec 13, 2013 1:20:34 PM via Website

Ron Price
hey there Jon Liegl I was reading your post and I was having the same issue with my GS3 after first receiving the update on Nov 22nd. on Friday I remembered from another post on another forum that someone mentioned clearing the Download cache by accessing menu and locating the icon called Downloads. I did this and my phantom download notification issue was resolved. maybe this could help.

I tried this and it seems to work (so far)
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Dec 13, 2013 3:17:18 PM via Website

Bob Balser
Today I had message SD card removed,this happened with first 4.3 update but Samsung had alledgedly sent 4.3 correction update week ago.Battery life still useless
I got this message yesterday... hadn't ever before. :-P

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Dec 13, 2013 7:46:26 PM via Website

i updated my i9502 from samsung and have had no problems
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Dec 14, 2013 2:28:12 AM via Website

A 'system update' notification first appeared in my status bar of my SS G. NOTE 2 , yesterday afternoon. U S est.. been reading alot about the havoc it has been wreaking on SG s3 ( which I also have... ( I've been following what I could, on androidpit & Drippier etc, (both unrooted btw ) after a few hours of flip-flopping with should I or not, based on hearing Samsung making 'honest' effort to stabilize the SG s3, I thought most of the problems were relegated to the s3, because for over a month s3 seemed to dominate the head lines of this huge head ache... I backed it up, but am experiencing some of everyone's problem with this 'downgrade'... between the lock & home screens changing when I turned the screen off, to it doing another - same 4.3 update by itself 2hrs later... wtf??? A phantom punch? A 64gb top shelf Sandisk micro sd, topically spazzed out now, like a bad acid trip! Went into the Google play store to get back a couple decent purchased 'tool ' apparently... didn't ask for $ ,it recognized my device, but they won't download & 'stick & some bs error code keeps coming up, wtf? AGAIN! Kinda have it put back together, with free versions of the apps I'm trying to get back... then again, FRANKENSTEIN was put back toheather too! That didn't go well either!! wtf? AGAIN!!! WEENY into all settings (slept less than an hour because of this SHITE!!!!! Still got about 9 months left on my '2 year sentence'. from Sprint, haha... .was still liking this phone/ JB 4.1.2 os... like a kid at camp, it was still fun... now it's like effin doing 'hard time'.... I don't mean like a bitch session like the apple heads with their ios 7 update..... this new jellybean os was not an update, but a blind date --- a very very bad one -- from Hell!!! Now, like I said earlier - I also have a SG s3, so this afternoon, what do I see??? A notification, for system update.... R U KIDDIN ME, SAMSUNG???? IF U had a 'friend ' set u up with a coo-coo 'blind date. Then they suggest a sibling. a day or 2 laterms, knowing u were seriously TRAUMATIZED, U WOULD HAVE NO PROBLEM, TELLING THAT 'FRIEND' WHERE TO GO, & WHAT TO DO WHEN THEY GET THERE!!!!!! HA! SAMSUNG---. IF U DON'T MAKE IT RIGHT... WITH THE QUICKNESS..... YOU MITE AS WELL SEND A TUCK LOAD OF SERIES MONEY TO... LG, HTC, SONY, u NAME IT.... MIGHT AS WELL THROW IN SOME RUPEES OR WHATEVER, TO BLACKBERRY, WHILE UR AT IT!!! IFNOTHIN HAPPENS SOON, MANY PEOPLE WILL BE GETTING OFF THIS NASTY RIDE ASAP!!! THE WHISPERS ARE GETTING LOUDER!!!! DON'T BE A SLUMLORD ---- FIX THE DAMN HOUSE --- SAMSLUM!!! THIS SHIT ISN'T FUNNY ANYMORE..... SEE YA IN DIVORCE COURT!!

— modified on Dec 14, 2013 2:39:25 AM

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Dec 15, 2013 4:57:01 PM via Website

Prophetic Words and a New name.

It (Samsung) must be renamed as SamGONE!!! as they are still botching the 4.3 update to S3`s which is still the most prolific Android phone out there.

So Be GONE SamGONE!!!! You`re overstaying your welcome in too many places one of which is South Africa!!!

Be GONE!!!
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Dec 15, 2013 4:59:46 PM via Website

See my Posts about them (the "S"-word) being renamed as SamGONE. So please SamGONE be GONE!!!

— modified on Dec 15, 2013 5:00:31 PM

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Dec 16, 2013 12:44:38 PM via Website

So far:

Sammobile has the 4.3 update for the following models in there firmware section:

i9300: United kingdom only: Non branded and vodafone
i9305: Germany (vodafone and non branded), plus Spain vodafone only.

All other S3's are 4.1.2 only as for now.

— modified on Dec 16, 2013 12:45:00 PM

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Dec 16, 2013 2:49:46 PM via Website

Oh, I think Samsung will be alright. They're too good for a glitchy update to kill them. I think it may have stunted their growth a tad, but they'll be fine. I don't think it's a blackberry situation.

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Dec 18, 2013 3:23:28 AM via Website

I have an unbranded S4 in australia and I have recieved a notification to download the firmware with the build number of I9505XXUEMK9, does anyone know if this is a stable update or will I still experience problems
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Dec 18, 2013 3:55:59 AM via App

I have the Samsung Galaxy S4 on Cricket's Network and I can't say that I've noticed any difference in performance or anything else , I also can't say that I've had any major problems with the update either, although I did lose my navigation icon and youtube is not working as well as it used to. In fact I'm starting to wonder if I even got the full update!
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Dec 18, 2013 8:28:57 AM via Website


Not everyone have this kind of problem and i am also never suffered from this kind of problem with Samsung Galaxy.
Every user have different experience.
  • Forum posts: 1

Dec 18, 2013 9:08:33 AM via Website

Jon Liegl
The only issue with my S3 after updating to 4.3 is that my past downloads keep popping back up in my status bar. Other than that I've got no issues.

Past downloads as in pictures and they are already on the phone. That's the only issue I have come across as of now and it's annoying. Mine does it like every 5 minutes killing the battery. Does anyone know how to fix it?
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Dec 18, 2013 1:34:50 PM via Website

I had beautifully working, rooted stock @ 4.1.2 and I did manual upgrade to 4.3. If only I had known better... As others have raported, the battery loss is terrible, applications just crash, and the phone is REALLY slow, especially with screen lock.

So I tried the downgrade ( which resulted as a some sort of soft-bricked device with bootloop. I tried several approaches, with no success. Finally I found the new release of the 4.3 (http / firmwares / 3 / ?download=23211 ):


After installing this the phone works as it should. No problem with applications, no timeout in screen lock and even the battery usage seems reasonable. Hopefully Samsung will learn from this to test the releases itself, not via community. ;)

PS. as a new member I cannot post links to external sites, so...
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Dec 18, 2013 9:35:56 PM via Website

Hey @Shane, all the latest builds (MK6, MKC) are the stability patch. While I haven't heard anything specifically about the MK9 in Australia, I would say if you can live without the update, do so. The problems are not even consistent across carriers, so even if some are reporting it's ok you might be unlucky. If you're happily rocking 4.2.2 I'd say stick with that until the coast is VERY clear.

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Dec 18, 2013 9:39:29 PM via Website

Hey @Ari, glad you had some luck with the stability patch. While it's not perfect it's a vast improvement and should get most people through until all the issues are ironed out. Assuming Samsung keeps putting out updates to clear the remaining problems and doesn't just move onto 4.4!

— modified on Dec 18, 2013 9:39:44 PM

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Dec 20, 2013 5:17:04 AM via Website

Since the 4.3 upgrade my S3 does not ring anymore the light blinks but no ring