Samsung Galaxy Tab 10.1 — Email stops syncing

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  • Forum posts: 1

Aug 8, 2014 2:14:33 PM via Website

Hi everyone - Newbie here!
Just bought Samsung Galaxy Tab 4 and set up my email to receive from my email server.
Everything worked fine for a week - then I stopped getting emails on the tablet.
I was still getting them on my Blackberry.
I checked the settings and everything said it was syncing every 5 mins.
I removed the email account and reentered it.
Everything worked fine again for just over a week.
Then exactly the same problem.
So I deleted the account and reentered it and it worked again.
Anyone got any ideas or should I just junk this email app and use something else?

  • Forum posts: 711

Aug 9, 2014 6:41:58 AM via Website

Andy Ralph

Hi everyone - Newbie here!
Just bought Samsung Galaxy Tab 4 and set up my email to receive from my email server.
Everything worked fine for a week - then I stopped getting emails on the tablet.
I was still getting them on my Blackberry.
I checked the settings and everything said it was syncing every 5 mins.
I removed the email account and reentered it.
Everything worked fine again for just over a week.
Then exactly the same problem.
So I deleted the account and reentered it and it worked again.
Anyone got any ideas or should I just junk this email app and use something else?

This may help you
Go to application manager >> choose the email app >> clear cache then data
restart.

— modified on Aug 9, 2014 6:42:37 AM

Ready To Help You.

  • Forum posts: 2

Dec 10, 2014 10:10:03 PM via Website

Did this resolve your problem? I am experiencing the same on mine as well.

  • Forum posts: 165

Dec 11, 2014 5:05:55 AM via Website

Have you tried removing the email accounts and adding them back? If, it didn't work than try to clear your email cache. I hope it will solve your problem.

TotalSystemCare - Software to Care for your PC

  • Forum posts: 5

Dec 11, 2014 10:33:14 AM via Website

I think this problem is due to the protocol that you have selected.
IMAP or POP3.

Once I have set up the mail in IMAP and faced similar problems.
try changing the receiving protocol to POP3 if you are using IMAP and vice versa and see the result.

  • Forum posts: 1

Jun 10, 2016 12:22:27 AM via Website

POP3 does not sync emails across devices. Only with that device and the Comcast email server. So if you delete an email on our tablet, it will still be there on your phone or computer. And removing and adding the email accounts is only a temporary fix. It will stop syncing again and we shouldn't have to continuously remove and add the account. Any other ideas out there?