- Forum posts: 1
Aug 26, 2014, 4:09:44 PM via Website
Aug 26, 2014 4:09:44 PM via Website
A few months ago I got a message that my Galaxy S3 needed an update and I clicked ok. That was the last time I was able to use my phone. Is there a fix? Back then I contacted Samsung and the tech tried to fix it over the phone but that did not work. I sent it away but because my screen is cracked Samsung wouldn't fix the update until I got it fixed.
Someone recommended a local shop that can fix the update without fixing the screen which is fine but before doing that I wondered if there anyone knows a fix? I've looked through the forum and can see fixes for problems related to the update but my phone is stuck on the "Samsung" screen.
Sorry I see there is a thread for the Android 4.3 update but don't know how to move my question there.
— modified on Aug 26, 2014, 4:26:23 PM