- Forum posts: 5
Nov 14, 2014, 5:49:39 AM via Website
Nov 14, 2014 5:49:39 AM via Website
My girlfriend was in the middle of a text on her Galaxy S3 when it shut itself off (the battery was about 14%). It wouldn't come back on so she took the battery out for a few minutes and when she reinserted the battery, the Samsung logo appeared, the screen went black, and stayed that way. She tried this method several times and either got the Samsung logo or the swirl Samsung logo but that is as far as the phone has gone. Can you think of a solution? She's in a bind, cannot get a new phone from her carrier, and cannot afford a new phone. Please help!