- Forum posts: 1
Jan 19, 2015, 7:36:32 PM via Website
Jan 19, 2015 7:36:32 PM via Website
My Galaxy S4 has stopped allowing web access when using the sim card.
All is fine on wireless, and when on the sim card I can use text messages and make and receive calls.
However I can't access the internet.
When I go to settings/more networks/mobile networks//access point names and press '+', there's an error message saying 'Settings has stopped'.
I've tried restarting several times.
I don't want to do a factory reset as the recommended backup has issues with Subway Surfers and we don't want to lose 18 months worth of scores.
Can anyone suggest a fix?