PLEASE HELP!!!

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Feb 11, 2015 6:39:55 AM via Website

THIS IS MY SECOND POST BECAUSE I HAVEN'T HAD ANY REPLIES, PLEASE CAN SOMEONE ADVISE ME WHERE I CAN GET THE INFORMATION I NEED IN ORDER TO CHANGE MY MAC ADDRESS. I HONESTLY NEED SOME ADVICE AS IVE NEVER DONE THIS BEFORE AND DON'T KNOW WHERE TO START.

ALSO THERE IS A SECURITY ISSUE ON THE WEB PAGE WHEN I ACCESS AND LOG INTO MY ACCOUNT, JUST THOUGHT YOU SHOULD KNOW THIS, MAYBE YOU COULD ALSO ADVISE ME HOW TO SOLVE THIS ISSUE AS WELL.
ANYWAYS, ANY INFORMATION OR JUST AN ACKNOWLEDGEMENT OR A RESPONSE WOULD BE GREATLY APPRECIATED, THANK YOU