help

  • Replies:6
  • OpenNot stickiedUnanswered
  • Forum posts: 3

Feb 15, 2015 4:23:06 PM via App

please help me, google play store on my device don't works,says check internet conection

Lalit
  • Admin
  • Forum posts: 2,156

Feb 15, 2015 4:27:32 PM via Website

Well, that clearly means that you device is having problem in connecting with web make sure that your device have an active Wi-FI/ Mobile data connection. Sometimes restarting the device also helps in getting out from the problem like this one, so you can try doing that !! :)

  • Forum posts: 3

Feb 15, 2015 8:24:46 PM via App

no,this is not problem,my phone no got a any problem for wifi or mobile network

— modified on Feb 15, 2015 10:09:47 PM

Lalit
  • Admin
  • Forum posts: 2,156

Feb 16, 2015 6:13:31 AM via Website

Okay @Luka then try heading over to the settings>application manager>Swipe left to all> Look out for Google PlayStore, Google PlayServices tap over it and clear the cache and the data stored by the PlayStore as well as PlayServices respectively. Once done then again try opening the PlayStore and see if things started working back normally ! :)

Deactivated Account
  • Forum posts: 267

Feb 16, 2015 11:19:00 AM via Website

Luka Ljubic

please help me, google play store on my device don't works,says check internet conection

This only shows to check internet connection or anything else?

  • Forum posts: 17

Aug 2, 2015 11:25:33 PM via Website

Try resetting your phone. Probably will have to be hard reset.