- Forum posts: 1
May 27, 2015, 4:05:48 AM via Website
May 27, 2015 4:05:48 AM via Website
Trusting Google and Android, I downloaded the Lollipop update. What a disaster. I called Samsung and Verizon. I was informed that Adroid launched one of the biggest updates ever. They were both well aware of the issues. I cannot leave my mobile data on because it eats away as this update never stops. I was told it could be 2 months before Adroid comes up with a patch. The battery dies before the day is done. Last night I charged my phone. I had forgotten to turn off "Wifi", which I never had to do before. I leave for work and my battery is at 12%. If I forget to turn off my mobile data, my data is eaten away and I don't have enough data to get me even half way through my billing cycle. I have a 3 gig plan for which I normally don't even put a dent in. Now, I am paying for your disaster. I was told that I could do a factory reset to make "lollipop" go away, otherwise I cannot stop it. I don't know if this is true. What an inconvenience to "factory reset" and have to set up my phone all over again. I am so annoyed!. I have a family share plan through Verizon. We have 4 android phones. I am ready to throw in the towel and get phones that are NOT ANDROID. When is this problem going to be "patched". Come on Android. You are upsetting a lot of people. Get your act together! I am sharing these issues with a lot of people that have android. They didn't realize it was your fault. Everyone feels the same, do away with Android phones. We are running out of patience. I will continue to spread the word. I have a Galaxy Note 3, which I used to love. I am now a hater. I am on the Android web site and don't even find "customer service" to contact Android directly.
— modified on May 27, 2015, 4:07:58 AM