Can't connect to Whatsapp

  • Replies:3
  • OpenNot stickiedUnanswered
  • Forum posts: 1

Jul 4, 2015 2:57:03 PM via Website

Dear friends,

After having configured Whatsapp in my new S6 I wanted to use it back on the S4.

Then I went thru the registration process again but there is no way I can connect to Whatsapp. I always get an error message suggesting to go to Whatsapp Twitter account and see whether there are worldwide issues I did everything I've found in the Internet (clear data, uninstallation, airplane mode and back,...) without success.
Obviously Internet connection works.

Has anyone faced a similar issue?
Thanks a lot.
Alex

  • Forum posts: 4

Jul 5, 2015 3:56:52 PM via Website

Alex

Dear friends,

After having configured Whatsapp in my new S6 I wanted to use it back on the S4.

Then I went thru the registration process again but there is no way I can connect to Whatsapp. I always get an error message suggesting to go to Whatsapp Twitter account and see whether there are worldwide issues I did everything I've found in the Internet (clear data, uninstallation, airplane mode and back,...) without success.
Obviously Internet connection works.

Has anyone faced a similar issue?
Thanks a lot.
Alex

Are you using the same SIM for both the phones. If it so, then please remove the account from S6 first and try again.

  • Forum posts: 78

Jul 6, 2015 1:46:47 PM via App

delete your account form s6 then register again in your s4

Whatsaap doest not allow to use two different phones for one number

Deactivated Account
  • Forum posts: 267

Jul 7, 2015 10:28:05 AM via Website

Basically you're right! Didn't know before about this. Great information.