- Forum posts: 4
Jul 21, 2015, 8:24:52 PM via Website
Jul 21, 2015 8:24:52 PM via Website
Hi I have had my s6 for a month, today it decided to die. Just a black screen with no life whatsoever. It had plenty of charge before it died. I have tried holding the power button down AND the volume button for a long time but nothing happens. I read that you can't remove the battery. I also removed and re-inserted the sim. Has anyone else had this problem and if so what happened? I will contact Samsung but as they are closed just now I hoped someone may be able to help?