Samsung Galaxy S3 — Audibility issue

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Jul 23, 2015 9:25:35 AM via Website

I am using Samsung SII GT-I9300 model.
Loaded with Android version 4.3
Baseband version - I9300XXUGNA8

around 3 months back I got below issue.

  1. When calling through SIM using normal dialing can't hear by me as well as the other end recipient
  2. However when calling using internet (Viber/ Skype/ IMO) can hear from both me and other end without any issue.

Solutions I used so far:

  1. Checked Speaker options found no issue
  2. Did factory resetting


Please advise, what I should do next.

Ranjith Raddalgoda