- Forum posts: 1
Aug 10, 2015, 8:17:55 PM via Website
Aug 10, 2015 8:17:55 PM via Website
I have been trying to transfer my whatsapp chat history from my old Blackberry Z10 to my new Samsung S4 and I have faced an issue.
When I copy and paste the backup file from blackberry into the database folder of Z10 and then uninstall and re-install Whatsapp, it does find a backup file but when it tries to restore it, it gives me this error:
"Sorry, we were unable to restore any of your message history backups"
Anyone knows how to fix this? both file are crypt8