Motorola Moto G — Unwanted contacts

  • Replies:5
John Mowatt
  • Forum posts: 2

Aug 25, 2015, 2:48:13 AM via Website

How can I stop this phone from loading unknown and unwanted contacts,I have been using this unit for 1 year with no issues

Jose Rodriguez

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Paulie Pham
  • Forum posts: 97

Aug 25, 2015, 9:19:21 AM via Website

I had the same problem. This is how I solved it: Go to Contacts, pop the menu up and pick Delete, select the "unknown contacts" you want to delete, by checking them one by one, press delete.

Jose Rodriguez

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John Mowatt
  • Forum posts: 2

Aug 25, 2015, 3:35:12 PM via Website

Thanks Jose, I went through this process three times and it seems to have corrected on the third attempt,!!

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John Jerry
  • Forum posts: 1

Sep 12, 2016, 1:58:34 PM via Website

My moto G is adding blank contacts repeatedly, by the dozen! Is there a way to delete them all at once? Why is it doing this?? Just started in the last week (have scanned for viruses).

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Bastian Siewers
  • Forum posts: 9,729

Sep 12, 2016, 3:08:11 PM via Website

Well that seems really odd as the phone should not add unwanted contacts.

Do you use a Google account and is the sync turned on?

I would try to reset the phone and see if unknown contacts are coming back.

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Christie Rodriguez
  • Forum posts: 70

Oct 7, 2016, 11:12:01 AM via Website

Basically the mobile phones never save unwanted contacts but i would suggest for factory reset option.

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