issues with Play Store

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Sep 18, 2015 1:30:52 AM via Website

I have been going crazy....each time I go to anything google, including the play store it says it is not functioning.

Then it has now started with a error message ~ Unfortunately the process com.google.process.gapps has stopped. This is exactly how it pops up on my phone. I have done everything from removing, reinstalling, rebooting anything with google. I have a google account which says its active but I cannot get into it.

Please help!

Thank you,
Dana

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  • Forum posts: 846

Sep 18, 2015 2:55:40 AM via Website

James_Watson

Maybe you have to hard reset after you have finished backup. Good luck to you.

I mean that maybe you could try to do a factory reset.

Apk size only 0.07 MB. Google Play - https://goo.gl/ws42fN
App screenshots on Amazon Cloud - https://goo.gl/HS6TSZ

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  • Forum posts: 77

Sep 18, 2015 2:00:46 PM via Website

Try to have a reset factory setting and try it again. But remember to back up your files before doing that.

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