issues with Play Store

  • Replies:3
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  • Forum posts: 1

Sep 18, 2015 1:30:52 AM via Website

I have been going crazy....each time I go to anything google, including the play store it says it is not functioning.

Then it has now started with a error message ~ Unfortunately the process has stopped. This is exactly how it pops up on my phone. I have done everything from removing, reinstalling, rebooting anything with google. I have a google account which says its active but I cannot get into it.

Please help!

Thank you,

  • Forum posts: 77

Sep 18, 2015 2:00:46 PM via Website

Try to have a reset factory setting and try it again. But remember to back up your files before doing that.