Trouble with archiving whatsapp chats on old phone. Samsung note 3

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Oct 31, 2015 9:53:38 PM via Website

Would like some help on this problem i have here.
I got a new phone recently(Note 5), however i made a mistake of not archiving or doing a back up of my chats on my old phone(Note 3). I verified my number on my note 5 and i'm unable to access whatsapp on my old note 3 as it keeps asking me to verify my number again. Is there any way i can restore/archive my chats from my old phone?
Would appreciate any help


  • Forum posts: 644

Dec 2, 2015 5:29:05 AM via Website

WhatsApp automatically makes backups every day at 2 AM and stores them in the WhatsApp folder of your Android phone. This folder is either located in your device's internal memory or external SD card. Depending on your settings, WhatsApp could also make a backup to Google Drive. To restore the most recent backup, you will need to uninstall and reinstall WhatsApp.

During the installation process, you will be prompted to restore your message history. Choose Restore to recover your chats on your old phone.

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