Samsung Galaxy S6 — Crackling Speakers

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Nov 23, 2015 10:23:20 PM via Website

Hi - I apologize if this has already been asked but I was unable to find anything on this site regarding a speaker issue, although there is plenty out on the web. I have a brand new Galaxy S6 and the speakers are horrible! At half volume any audio playing has a bad crackling sound. This includes videos, music, ringers and voicemail. Is there a solution or is this a defect that warrants a return of the device?