Unable to use mobile data

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Dec 15, 2015 6:32:38 AM via Website

I have purchased Samsung Galaxy J5 dual SIM(LTE) cellphone from India and brought in UK. I can clearly make calls & messages. However, i am not able to use my Talkmobile internet only. I did tried with correct APN but till same no mobile internet.
Please guide me how can solve this issue.

  • Forum posts: 256

Feb 1, 2016 7:30:55 PM via Website

You have dual sim phone, and what SIM slot do you use for internet?
Usually SIM slot #1 is intended for mobile internet, and #2 - for voicing.