- Forum posts: 2
Dec 31, 2015, 11:35:11 AM via Website
Dec 31, 2015 11:35:11 AM via Website
I am having a Moto E XT-1022 (1st generation) 2014 model. In order to update its OS from 4.4.4 to 5.1, I had to make 500MB space available so I deleted all WhatsApp database backup files without copying them elsewhere as I knew from my own experience that WhatsApp had nothing to do with Android OS upgradation process since I had already upgraded the same android from OS 4.4 to 4.4.4 and my old Samsung even before that without losing any of my WhatsApp messages but unfortunately, this time all my chats are gone after OS update. As I thought, WhatsApp tried to take the backup automatically on 3AM like any other day, but it's not working either. Now I'm left with a possibly corrupt file msgstore.db.cypt8 (size: 103.62 MB). I have read somewhere that there is a possibility of mending the corrupt backup and regenerating it afresh if the key can be extracted somehow. So is there any ray of hope for me?
I request all kind-hearted developers over here to help me get my WhatsApp back as I just can't afford to lose my three years' important data. I haven't been using WhatsApp for more than a month now. I thought that I could be able to resolve the problem on my own just by Googling and searching through your comments to others who were facing similar problem like mine but I guess, I was wrong.
All of you (respected administractor, moderators, developers and members senior to me), please forgive me if I broke any rule as it was purely unintentional, I'm not a developer and this is my first-ever post.
Thanks and regards,
PS: Mine is a non-rooted device.