Virus or scam?

  • Replies:2
Joanna hamilton
  • Forum posts: 22

Jun 3, 2016, 11:34:17 AM via Website

Hi can anyone tell me if I need to be concerned as received pop up apparently from Google saying I have four viruses from ...ahem..adult sites! I have screen shots of both warnings...am very green round the gills when it comes to phones and computers.thank you in advance

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pentel
  • Forum posts: 251

Jun 3, 2016, 7:22:51 PM via Website

Joanna hamilton

Hi can anyone tell me if I need to be concerned as received pop up apparently from Google saying I have four viruses from ...ahem..adult sites! I have screen shots of both warnings...am very green round the gills when it comes to phones and computers.thank you in advance

Sound like a scam, Google is not known to do that. What you can do to fix this is factory reset your phone. If you don't want to factory reset your phone, you can install anti-virus app to scan and remove those virus/malware. You can use Norton Security to do that. Norton Security is free to use for 30 days.

https://play.google.com/store/apps/details?id=com.symantec.mobilesecurity

Vladimir S.

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Joanna hamilton
  • Forum posts: 22

Jun 3, 2016, 9:49:06 PM via Website

Thank you so much for your help that's great I will do it right now regards jo

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