Moto G3 sometimes doesn't charge

  • Replies:5
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  • Forum posts: 4

Jun 10, 2016 11:17:48 PM via Website

As of now I've tested it a few times... My Moto G3 charges only sometimes. Mostly when I leave it turned off (though last night it charged while it was on). If I take the USB from the phone and put it back again, it stops charging. If, for some reason, it's charging while turned on and I unplug the USB, the battery icon stays as if it was charging for a while. Last time I unplugged the USB while turned off, it stayed showing the blue charging battery, but it was going down.

Disclaimer: It fell from less than half a meter yesterday, and even though I use a protective cover, I think, no, I'm almost sure this is the cause for this problem. It was charging and the charger I as using was a little bent when I checked it (yep, I've tried different chargers ever since).

Anyone knows what that might be?

  • Forum posts: 4

Jun 11, 2016 4:21:40 PM via Website

Thanks, I was hoping I could do some DIY. But maybe that's for the best.

  • Forum posts: 1

May 29, 2017 3:44:41 AM via Website

have you found the reason of the problem? Im having the same incovinient.

  • Forum posts: 20

May 29, 2017 4:19:32 AM via Website

Try this method:

1.Remove the phone battery, memory card and SIM
2.Press and hold the power button for 60 seconds
3.Put your battery on and charging it with USB cable, after 10 minutes, try to turn on again.

  • Forum posts: 20

Jun 16, 2017 5:00:21 AM via Website

You can try to take out your battery and re-install it, then restart, hope it can be solved!