Samsung Galaxy S4 — my data doesn't work

  • Replies:1
Panagiotis Ch 1
Panagiotis Ch
  • Forum posts: 1

Jul 26, 2016, 12:30:17 AM via Website

i have a 4g sim card
but my phone's data doesn't open
i press the button on the top of my phone and it changes to green but the next to signal nothing appears like 4g or h+ or e
heeeeeeeeeeeelp

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Bastian Siewers 66
Bastian Siewers
  • Forum posts: 9,729

Jul 26, 2016, 9:51:44 AM via Website

Hello Panagiotis, welcome to AndroidPIT! :)

Which carries do you use? Do you know what an APN is? It sounds to me like its missing the APN, that tells the phone how to connect to the internet.

Liebe Grüße, Bastian
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