- Forum posts: 1
Sep 17, 2016, 1:31:30 PM via Website
Sep 17, 2016 1:31:30 PM via Website
I have a new S7 in which I have updated the firmware to Marshmellow 6.0.1. I can connect to mobile data and to a local free wifi with no problem, but I cannot connect to my work wifi systems - either secured or unsecured. I have tried all the usual things like clearing cache, forgetting networks, all bluetooth settings are turned off, etc. What usually happens is that when I try to connect the circle thing just keeps turning for as long as I bother waiting, but it doesn't connect. My old motorola moto g connects to all the networks instantly. There are about 50 other cellphones connected with no problems and also some other S7s. Any ideas what the problem with my phone might be? I am getting close to sending it back to the shop for a refund.