Huawei Ascend Mate — help please

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Sep 17, 2016 5:14:02 PM via Website

i have the mate 8
this morning i restarted it .
the first thing is the simcard password . works ok
the second thing is the Phone password because the phinger print dos not work when restarted
and there is the problem i know the password but the key for entering is gone en it is now delete
so i cant pres the ok butten it is not there

can somewhone tell me what to do ?