Motorola Moto G — Security Patch Update 10/2016

  • Replies:2
1
Debbie Gentry
  • Forum posts: 2

Oct 12, 2016, 10:56:45 PM via Website

I received message that an update was available. I have tried to update but once it starts installing, I get the green android lying on his back with the red triangle and ! point in the center. Once I reboot it says it did not load that there was an error. I have read everything that I could find to try to fix the problem but still not resolved. Can anyone help please.

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James Watson 36
James Watson
  • Forum posts: 1,584

Oct 13, 2016, 3:41:28 AM via Website

Does it mean that you should charge with cable while updating? Hope to help you.

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1
Debbie Gentry
  • Forum posts: 2

Oct 13, 2016, 12:59:46 PM via Website

I have tried both ways.

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