Samsung Galaxy Note 2 — Help

  • Replies:3
1
Michelle Burk-Thomas
  • Forum posts: 1

Nov 3, 2016, 3:42:55 AM via Website

I have a galaxy note 2. Only way it will stay on is if it's plugged in. It will say it is fully charged or less. Second I unplug it it shuts off no matter how long it charged? I tried the hard reset it stayed on to do that now it won't stay on even if plugged in. Wat do I do??

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Bastian Siewers 66
Bastian Siewers
  • Forum posts: 9,729

Nov 3, 2016, 10:02:47 AM via Website

Hi Michelle, welcome to AndroidPIT! :)

Have you tried a different battery?

If the phone was working while plugged in, it sounds like the battery was dead.

Liebe Grüße, Bastian
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James Watson

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32
Deactivated Account
  • Forum posts: 770

Nov 3, 2016, 1:01:40 PM via Website

It's definitely the battery.
Spin the battery on a flat surface, if it spins then the battery is dead

Ready To Help You.

James Watson

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4
Denial Carberry
  • Forum posts: 11

Nov 4, 2016, 10:57:01 AM via Website

Change your battery asap. Looks like it's the problem with you battery. However, how long are you using this Note 2?

James Watson

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